Gentle Answers

Frequently Asked Questions

Everything you might wonder before stepping into the Repair Lab — from booking your first session to what faith-based coaching feels like in practice.

Booking

Rescheduling & Cancellations

Refunds & Payments

Faith-Based Coaching Expectations

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Booking

How do I book a session?

What's the difference between 1:1 sessions and Sister Circles?

Do I need an account to book?

How soon can I get on the calendar?

Rescheduling & Cancellations

Can I reschedule my session?

What happens if I need to cancel?

What if I miss my session?

Refunds & Payments

Do you offer refunds?

Is my payment information secure?

Are payment plans available?

Faith-Based Coaching Expectations

What is faith-based coaching?

Do I need to be a Christian to work with you?

Is this the same as therapy or counseling?

What should I expect in my first session?

How do you handle confidentiality?

Still have a question?