Privacy Policy — Broken Doll Repair Lab

Our Promise to You

Broken Doll Repair Lab ("we," "us," "our") is a sacred space, and we treat your information with the same tenderness we treat your story. This Privacy Policy explains what we collect, why we collect it, and the choices you have.

Information We Collect

Account information — name, email address, and password when you create an account.
Booking and purchase details — the sessions, courses, or products you book or buy.
Payment information — processed securely by Stripe and Shopify; we never store full card numbers.
Journal and portal content — entries, progress, and notes you choose to save.
Communications — messages you send us through the contact form or email.
Technical data — basic device, browser, and usage information to keep the site healthy.

How We Use Your Information

To provide and personalize your experience in your healing portal.
To process bookings, payments, shipping, and confirmations.
To send transactional emails (receipts, booking reminders, password resets).
To send you updates and resources when you opt in — never without your consent.
To protect the safety, security, and integrity of our community.

How We Share Information

We do not sell your personal information. We share data only with trusted service providers who help us run this ministry — including Stripe (payments), Shopify (book orders), Supabase (secure data storage), and our email provider for transactional messages. Each is bound by confidentiality and data-protection terms.

Your Rights

You may request a copy of your data, correct inaccuracies, or ask us to delete your account at any time by emailing us at hello@brokendollministries.com.

Cookies

We use essential cookies to keep you signed in and to remember your cart. We do not use advertising cookies or third-party tracking pixels.

Children

This site is intended for adults. We do not knowingly collect information from anyone under 16.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date above.

Contact

Questions? Reach out anytime via our contact page.